Yes, we offer different package options dependent on the venue. Head on over to our party package page to find out what we offer, you can also reach out to our friendly team via the party booking form to help bring your next party or event to life.

Most of our venues offer full venue hire, you can find out more on what your closest venue offers by heading over to our party package page. Please note, full venue hire is subject to location.

You can create a booking for up to 24 players for any standard booking via the “book now” button at your chosen venue. You can also head to our party package page to review our special packages for large groups including birthday parties, stag/hens, schools, corporate events or other special events.

A number of our party and event packages include food and drink options. Please see our party packages page to find a suitable package.

Outside food and drink is not permitted within the venue with the exception of a birthday cake. Should guests want to bring a birthday cake, this will need to be requested in advance via the customer support team. The cake cannot contain nuts.

Whilst all are welcome to party with us at Immersive Gamebox, these party packages are specifically designed for kids aged 5 to 15.

Yes, if we have space in the venue we can add additional gameplay in 30 minute increments. You can either organise this upon arrival at the venue, otherwise feel free to email us on help@immersivegamebox.com to add additional time.

Some of our birthday party packages include decorations. If you would like to bring your own event decorations please contact our customer support team - ukgroupbookings@immersivegamebox.com. Where possible we will try to accommodate but it will depend on the venue and busyness.

Yes, you are able to choose what games you play - this can either be organised upon booking by emailing help@immersivegamebox.com or arrival in the venue.

Our party packages are available during open hours Monday to Friday and Sunday, then from open until 12pm on Saturdays. Parties are available during all operational hours for Gravity MAX venues.

All venues can offer a reserved space or party room as part of "The Ultimate Play & Eat" and "The Mega Play Package".  The specific space available, length of time it can be reserved, and decoration are all venue and package specific, so please check the options detailed within the packages above.

Yes!  However, for the health and safety of all guests, please ensure the cake contains no nuts.  We require written confirmation in advance of your party if you wish to supply your own cake. Unfortunately candles are not permitted however.

No, unfortuantely we are unable to accommodate different food other than our options within the packages.

We require a minimum of 6 players for a birthday party package.

For school or kids birthday party package bookings, you are entitled to a full refund if you cancel an entire booking or reduce the booking size up to 72 hours in advance of the booking time by contacting our customer support team. Cancellations made less than 72 hours in advance of the booking time will not be entitled to a refund. These bookings can also be rescheduled up to 48hrs in advance of the booking time.

For full venue hire or other large group packages, bookings include a non-refundable deposit of 20%. The remaining 80% of your payment is refundable, providing notice of cancellation (whether that is the entire booking or individual tickets) is provided at least two weeks in advance of the event date. Cancellation requests and booking size reductions must be made in writing by contacting our customer support team or your event sales representative. These bookings can also be rescheduled up to 1 week in advance of the booking time by contacting our customer support team or your events sales representative.

Where free drink tokens are included in the package, these can be used to purchase any soft drink, medium-sized wine, beer, cider, cocktail or a single shot of spirit and mixer. A double shot of spirit and mixer would require 2 tokens. *Alcohol available at select venues only

Any changes to your booking that involves increasing the number of guests attending your booking will rely on the availability of the venue. Immersive Gamebox reserves the right to refuse booking size increases if they are at capacity. Guests are advised to confirm the final booking size 10 days in advance of the booking time (for schools and birthdays) and at least 2 weeks in advance of the booking time (for corporate events and full venue hire) to avoid disappointment.